Collaborate with supply chain, manufacturing, and IT teams to gather and analyze business requirements.
Document current business processes and identify inefficiencies or improvement areas.
Develop functional specifications and business process models for ERP or custom solutions.
Translate business requirements into user stories or technical documentation.
Work with cross-functional teams to design, implement, and test solutions.
Support ERP implementations (SAP, Oracle, Dynamics 365, etc.) in supply chain and manufacturing modules.
Assist in change management, training, and user adoption efforts.
Provide post-implementation support and continuous process optimization.
Generate reports and dashboards for KPI tracking (OTIF, inventory turnover, lead times, etc.).
Stay updated on industry trends and recommend best practices.
Proven experience as a Business Analyst in supply chain and manufacturing domains.
Strong understanding of supply chain processes: procurement, inventory, logistics, demand planning.
Experience in manufacturing operations: production planning, scheduling, shop floor management.
Hands-on experience with ERP systems like SAP (MM, PP, SD), Oracle, MS Dynamics, or similar.
Proficient in process modeling tools (e.g., Visio, Lucidchart) and requirements documentation.
Knowledge of Lean, Six Sigma, or similar process improvement methodologies.
Excellent communication, stakeholder management, and presentation skills.
Ability to work in agile/scrum environments is a plus.
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Full stack mobile (iOS, Android) and web app design and development agency