Salesforce-Powered Digital Banking Platform Development

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Index
Deployment
Project Plan
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Overview & Strategic Context

Period
1 Year
Business Model
Dedicated
Client/Product : London Bank – a next-generation digital banking platform developed by Codevian Technologies. Domain: Banking / Financial Services. Core Value Proposition:
  • Deliver secure, compliant, and customer-centric digital banking services.
  • Provide seamless online and mobile banking experiences.
  • Ensure highly reliable transaction processing, account management, and advanced analytics.
  • Maintaintop-tier security, regulatory compliance, and operational resilience.

Strategic Objectives:

  • Operational Efficiency : Automate onboarding, KYC, and transaction workflows to reduce manual effort.
  • Scalability & Resilience: Build a cloud-first banking platform capable of handling peak transaction loads with high availability.
  • Compliance & Security: Enforce strict regulatory standards, enable auditability, and secure handling of financial data.
  • Agile Delivery & DevOps: Accelerate deployment cycles through Azure DevOps CI/CD pipelines for safer, faster, and more reliable releases.

Problem Statement

London Bank required a modern banking platform development initiative to overcome challenges such as:
  • Legacy systems with fragmented customer data.
  • Slow and manual customer onboarding and KYC processes.
  • Limited self-service features for customers.
  • Performance bottlenecks during peak transaction loads.
  • Urgent need for compliance, auditability, and data protection.

Our Solution

Codevian Technologies delivered a cloud-enabled, Salesforce-first banking platform tailored for scalability, compliance, and customer experience.

Key Highlights:

  • Core Customer 360 on Salesforce:Unified customer profiles with integrated KYC and relationship data.

  • Digital Frontends:Modern interfaces using Lightning Web Components (LWC) and Visualforce for specialized pages.

  • Business Logic on Apex:Handling synchronous and asynchronous operations across multiple banking workflows.

  • Self-service Flows: Guided processes enabling customers to manage services independently.

  • Secure Integrations: Robust connections to core banking systems and payment gateways.

  • Scalable Architecture: High availability, performance optimization, and audit-ready logging.

  • This approach ensured a future-proof digital banking platform ready to adapt to evolving business and regulatory demands.

    Team Structure

    A dedicated 12-member Agile team ensured efficient delivery:
    • 1 Project Manager / Scrum Master
    • 1 Solution Architect
    • 3 Backend Developers (Salesforce/Apex + Integrations)
    • 2 Web Frontend Developers (LWC/Visualforce)
    • 3 QA Engineers
    • 2 DevOps Engineers (Azure DevOps pipelines & release management)

    Technology Stack

    Platform & Development:

    • Salesforce Platform (Sales Cloud, Service Cloud)
    • Apex (server-side logic, batch jobs, triggers)
    • Lightning Web Components (LWC) for web UI
    • Visualforce for legacy UIs
    • Salesforce APIs (REST/SOAP) for integrations

    Integrations & Data:

    • Middleware & integration patterns for connecting core banking systems
    • Encrypted secure data storage
    • Event-driven architecture (Platform Events / Streaming)

    Infrastructure & DevOps:

    • Azure DevOps (CI/CD pipelines, YAML-based automation, release orchestration)
    • Git (Azure Repos / GitHub) for version control
    • Automated testing & static code analysis
    • Salesforce CLI (SFDX) integrated into pipelines

    Security & Compliance:

    • Role-based access control (Salesforce profiles & permission sets)
    • Data encryption at rest & in transit (TLS)
    • Comprehensive audit trails & compliance reporting

    Outcomes

    The banking platform development delivered measurable improvements:
    • Faster Onboarding: Automated flows reduced customer onboarding time significantly.
    • Operational Efficiency: Reduced manual reconciliation through seamless system integrations.
    • Agile Delivery: Faster, safer deployments powered by Azure DevOps pipelines.
    • Compliance-First Design: Enhanced auditability, data protection, and regulatory alignment.
    • Future-Ready Platform: A scalable solution supporting ongoing digital transformation and feature expansion.

    QA Engineer Role & Contributions

    As a QA Engineer,contributions were pivotal in ensuring platform reliability and compliance:

    • Designed and executed test plans for critical modules:
      payments, document management, attorney access)
    • Signup, Payments, Document Management, Attorney Access
    • Developed automated UI and API testing pipelines to maintain release quality
    • Validated security measures: RBAC flows, data encryption, and consent processes
    • Monitored performance metrics to detect scalability bottlenecks
    • Partnered with developers to resolve bugs and regression issues rapidly
    • Supported compliance audits for legal, privacy, and accessibility standards

    Evidence of Work:

    • Integrations: Zuora (payments) and Salesforce (CRM) ensuring seamless backend operations
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