Legal Defense Membership Platform

USA

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Index
Deployment
Project Plan
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Overview & Strategic Context

Period
1 Year
Business Model
Dedicated
Client/Product: US Lawshield (ww2.uslawshield.com)– a legal defense membership platform for responsible self-defenders, operated by U.S. LawShield
Domain: Legal Services, Self-Defense Law

Core Value Proposition:

  • Provide legal support and education for gun owners and self-defenders nationwide
  • Offer immediate access to a network of qualified attorneys for self-defense incidents
  • Deliver peace of mind and proactive training on firearm laws

Strategic Objectives:

  • Ensure intuitive and secure member experiences across web and mobile
  • Provide rapid response for coverage needs and legal emergencies
  • Scale to support hundreds of thousands of members in 46+ states
  • Maintain legal compliance, trust, and community education

Problem Statement

U.S. LawShield needed a robust platform to address:
  • Fragmented legal information and inconsistent member service across jurisdictions
  • Urgent need for 24/7 attorney access for covered incidents
  • Handling high traffic during legal changes and national events
  • Guaranteeing performance, reliability, and regulatory compliance for a growing userbase
  • Protecting member privacy and sensitive case data

Strategic Objectives:

  • Ensure intuitive and secure member experiences across web and mobile
  • Provide rapid response for coverage needs and legal emergencies
  • Scale to support hundreds of thousands of members in 46+ states
  • Maintain legal compliance, trust, and community education

Our Solution

The project team delivered:
  • Secure member portal for plan management, resource access, and event registration
  • Emergency 24/7/365 attorney hotline for instant support
  • Dynamic FAQ, legal updates, and educational resources
  • Multi-level user role management (members, attorneys, admins)
  • Payment system for subscription management and add-on coverages (e.g., multi-state, minor children)
  • Compliance controls, encrypted communications, and member consent tools
  • Performance and scalability monitoring for national user spikes

Team Structure

A cross-functional Agile team supported delivery:

  • 5 Project Manager/Scrum Master
  • 6-7 Backend Developers
  • 2 Web Frontend Developer
  • 1 Mobile Developer
  • 3 UI/UX Designer
  • 3 DevOps Engineer
  • 5 QA Engineers (including current role)
  • 1 Security/Compliance Lead
  • 1 Customer Success Manager

Technology Stack

Frontend
  • Web: ReactJS
  • Mobile: React Native
  • 2 Web Frontend Developer
  • UI: Material UI

Backend & APIs
  • Node.js (Express.js)
  • REST APIs, JWT-based authentication

Databases
  • PostgreSQL for core records
  • Redis/Memcached for session caching

Infrastructure & DevOps
  • AWS (EC2, S3, RDS)
  • Docker & Kubernetes
  • Automated CI/CD (GitHub Actions, Jenkins)

Security
  • Role-based access control (RBAC), 2FA
  • AES-256 encryption at rest, TLS in transit
  • GDPR-compliant data management

Outcomes

  • Over 2 million members supported since inception
  • Platform scales reliably for high-demand events
  • Onboarding time for new members streamlined to minutes
  • 24/7 emergency hotline reduces member incident response time
  • 90%+ customer retention for annual renewals
  • Improved fraud prevention and data protection protocols

QA Engineer Role & Contributions

As a QA Engineer,responsibilities included:

  • Designing and executing test plans for all major platform modules (signup,
    payments, document management, attorney access)
  • Automated UI and API testing to maintain release quality
  • Security validation (RBAC, data encryption, consent flows)
  • Monitoring performance metrics and identifying scalability bottlenecks
  • Coordinating with developers to ensure rapid resolution of bugs and regression
    issues
  • Supporting compliance checks for legal, privacy, and accessibility standards

Evidence:
Websites: Member can do signup using these sites and opt plans and pay.
https://ww2.uslawshield.com

Member Portal: To View their account member can login to there account make
correction and view plans.
https://members.uslawshield.com/

Agent Portal: This portal used by agent so if someone not able to create account or
modify or add any subscription then our agent used to help customer do so.
https://ap.texaslawshield.com/
Agent will login using there credentials.

Once he logged in, he can view accounts and also can create now accounts and modify the data.
Note: Apart from this we have Zoura as payment and Salesforce as CRM.
Accredited By

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