Key responsibilities
- Manage daily team operations: Review workloads, allocate priorities, assign owners and deadlines, and resolve delays across sales, recruitment, and vendor management.
- Own daily and weekly reporting: Consolidate team updates into clear reports for the CEO covering progress against targets, overdue actions, bottlenecks, and decisions required.
- Monitor sales execution: Track prospect research, lead allocation, outreach, meetings, qualified opportunities, proposals, client follow-ups, and closures.
- Monitor recruitment delivery: Track open requirements, sourcing progress, submissions, interviews, offers, joining commitments, dropouts, and replacements.
- Monitor vendor performance: Review requirement coverage, vendor submissions, response times, commercial coordination, joiners, and unresolved vendor or consultant issues.
- Drive accountability: Conduct focused team reviews, verify reported progress against CRM records, follow up on commitments, and address performance gaps.
- Own CRM discipline: Ensure timely updates, accurate pipeline stages, complete records, clear next actions, and consistent usage across teams.
- Improve processes: Build dashboards, reports, reminders, and routine workflows to strengthen visibility and reduce manual coordination.
Coordinate staffing administration: Monitor onboarding, assignment extensions, exits, timesheets, and billing inputs.
